Management Review ›› 2021, Vol. 33 ›› Issue (5): 208-216.

• The Wu-li, Shi-li, Ren-li Approach (WSR): An Oriental Systems Methodology • Previous Articles    

The Influence of Environmental Uncertainty on Cyberloafing from the Perspective of WSR Methodology——The Mediating Effects of Top Management Team Conflict

Zhang Shengtai, Zhang Mengtao, Bai Shaoyi, Qiu Luyi, Liu Na   

  1. School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876
  • Received:2019-09-10 Published:2021-06-03

Abstract: Changes in the environment will affect work behavior of employees. Based on the Wuli-Shili-Renli (WSR) system approach, this paper analyzes the Wuli factor (W: environmental uncertainty), the Shili factor (S: TMT Conflict) and the Renli factor (R: cyberloafing) of the process of enterprise management. This study examines the influencing mechanism of environmental uncertainty on cyberloafing and the mediating mechanism of TMT Conflict. The results of study indicate that environmental uncertainty has a positive effect on cyberloafing; The two dimensions of top management team conflict (cognitive conflict and relational conflict) play a mediating role between environmental uncertainty and cyberloafing, among which cognitive conflict plays a partial mediating role and relational conflict plays a full mediating role. According to the research conclusions, this paper puts forward the corresponding management suggestions from the three aspects of Wu-li, Shi-li, Ren-li.

Key words: WSR system approach, environmental uncertainty, cognitive conflict, relationship conflict, cyberloafing