Management Review ›› 2021, Vol. 33 ›› Issue (9): 224-236.

• Organizational Behavior and Human Resource Management • Previous Articles     Next Articles

The Mechanism of the Influence of Hindrance Stressors on Employees' Counterproductive Work Behaviors: An Experience Sampling Study

Zhang Zhixin1, Liang Fu2   

  1. 1. Shandong Academy of Macroeconomic Research, Jinan 250014;
    2. College of Business Administration, Shandong University of Finance and Economics, Jinan 250014
  • Received:2018-09-03 Online:2021-09-28 Published:2021-10-09

Abstract: The impact of stress on employees' counterproductive behavior is a focus in the field of organizational behavior. Based on resources conservation theory, this study uses an experience sampling method to explore the impact of hindrance stressors on employees' counterproductive behavior (CWB). The study finds that daily hindrance stressors have a positive effect on CWB-O and CWB-I on the second day. Daily emotional exhaustion serves as an mediator between daily hindrance stress and CWB-O and CWB-I on the second day. Learning activities will weaken the positive effects of hindrance stressors on emotional exhaustion, and moderate the daily mediation of daily emotional exhaustion on daily hindrance stress and the CWB-O and CWB-I on the second day. However, the moderating effects of relaxation activities in this mechanism have not reached significant levels. The research results expand the theoretical results of the relationship between stress and non-ethical behavior of employees from the perspective of time lag, and can provide effective practical guidance for organizations to reduce employees' counterproductive behavior under stressful circumstances.

Key words: hindrance stressors, learning activities and relaxation activities, emotional exhaustion, counterproductive behavior, experience sampling