管理评论 ›› 2020, Vol. 32 ›› Issue (10): 324-336.

• 案例研究 • 上一篇    

共享式服务创新的基因遗传、表达与成长——基于制造业纵向案例的扎根分析

戴克清   

  1. 皖西学院经济与管理学院, 六安 237012
  • 收稿日期:2019-12-20 发布日期:2020-11-07
  • 作者简介:戴克清,皖西学院经济与管理学院讲师,博士。
  • 基金资助:
    国家社会科学基金项目(20BGL203)。

The Genetic Inheritance, Expression and Growth of Sharing Service Innovation: Grounded Analysis Based on Vertical Cases of Manufacturing Industry

Dai Keqing   

  1. College of Economics and Management, West Anhui University, Lu'an 237012
  • Received:2019-12-20 Published:2020-11-07

摘要: 依据共享经济模式在制造业企业服务化转型中的作用机理,提出共享式服务创新的理论构念。以沈阳机床集团83年成长历程为研究母本,将构念置于基因成长的动态分析框架中,基于文献研究、案例访谈以及扎根分析,展开纵向质性研究。通过厘清共享式服务创新的基因来源、基因类别及其在制造业应用的过程机理,明确界定共享式服务创新的概念是基于共享经济模式形成的以服务为主导逻辑,以激励用户价值共创及多元主体互动发展为主导过程,以智造服务生态创建为主导目标的制造业企业服务创新形式。共享式服务创新发展的基础环境是核心智能制造技术创新和管理机制变革,动源基础是价值共创共享及生态系统构建,最终形成可被置于二维测度空间内、多阶段曲折发展的路径模型,由此在继高端化、智能化之后,为中国制造业服务化升级提供创新发展新思路。

关键词: 共享式服务创新, 共享经济, 制造业企业, 服务化, 基因成长

Abstract: Sharing Service Innovation (abbreviated as SSI) is a theoretical result of innovation in the new era and environment, which may become an important way to upgrade China's manufacturing industry to manufacturing service industry. Based on the programmatic grounded theory method, the research selects a vertical case of Shenyang Machine Tool (SMYG) with eighty-three years' developing history. According to the case interviews, case analysis and literature research, the study conducts open decoding, spindle decoding and selective decoding by a longitudinal qualitative research, which clarifies the genetic sources, four genetic categories of SSI including the earlier gene, structural gene, regulatory gene and later gene. The corresponding 21 core constructs and 48 gene elements and the mechanism of gene expression is revealed. The value co-creation and ecosystem construction as two dynamic source bases of SSI is demonstrated. Finally, the genetic growth path of SSI is deconstructed and the concept of SSI is clarified. The construction of the basic theory of SSI not only enriches and refines the theory of service innovation, but also provides a new idea for the development of the theory of sharing economy. Meanwhile it also can provide a realistic path for the transformation and upgrading of China's manufacturing industry.

Key words: Sharing Service Innovation(SSI), sharing economy, manufacturing enterprises, servitiazation, genetic growth